At Al-Souq Valet Car Parking Company, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, systems, or valet parking services.
1. Information We Collect
We may collect the following types of information when you use our services:
Personal information such as name, phone number, and email address
Vehicle information (e.g., plate number, vehicle type)
Booking and service usage details
Payment and transaction information
Technical data such as IP address, browser type, and usage logs
2. Use of Information
The information we collect is used to:
Provide and manage valet parking services
Process reservations and payments
Communicate with customers regarding services and updates
Improve service quality and user experience
Comply with legal and regulatory requirements
3. Information Sharing
Al-Souq Valet Car Parking Company does not sell or rent your personal data to third parties. Information may be shared only in the following cases:
With electronic payment service providers
With technical service providers supporting our systems
When required by law or by official authorities in the State of Kuwait
4. Data Protection
We implement appropriate technical and administrative security measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.
5. Cookies
Our website may use cookies to enhance your browsing experience, including:
Remembering user preferences
Analyzing website traffic
Improving website performance
You may disable cookies through your browser settings; however, some website features may not function properly.
6. User Rights
You have the right to:
Access your personal data
Request correction or update of your information
Request deletion of your data in accordance with applicable laws
Withdraw consent for data processing at any time
7. Policy Updates
Al-Souq Valet Car Parking Company reserves the right to update or modify this Privacy Policy at any time. Continued use of our services after any changes constitutes acceptance of the updated policy.
8. Governing Law
This Privacy Policy shall be governed and interpreted in accordance with the laws of the State of Kuwait, and any disputes shall be subject to the jurisdiction of the competent courts of Kuwait.